Create New Hunt Group


Use the following steps to create a new Hunt Group in BirchConnect:


Step
Action
1
Access your account in BirchConnect:

https://birchconnect.com

Hint: Chrome or Firefox are the preferred browsers.
2
Under Managed Services, click Voice Features:

3
Under Account Settings, click Hunt Groups:

4
Click Set Up a New Hunt Group:

5
  • Select the Pilot seat (first number of the Hunt Group)
  • Select the Primary Member (second number of the Hunt Group)
  • Click Add


6
The Hunt Group has been created. Click Edit to add numbers or make other changes:

7
In the Manage Hunt Group section you can:
  • Edit the name of the Hunt Group
  • Click the checkbox to include the Name in the Caller ID
  • Set the Hunt Group to go the next number after a set amount of rings


8
In the Hunt Group Members Numbers section you can add, delete or change the order of the numbers in the Hunt Group:

9
Click Save:


Edit or Delete Hunt Group


Use the following steps to edit or delete an existing Hunt Group:


Step
Action
1
Access your account in BirchConnect:

https://birchconnect.com

Hint: Chrome or Firefox are the preferred browsers.
2
Under Managed Services, click Voice Features:

3
Under Account Settings, click Hunt Groups:

4
  • To delete an existing Hunt Group, click Delete.
  • To edit an existing Hunt Group, click Edit.


5
In the Manage Hunt Group section you can:
  • Edit the name of the Hunt Group
  • Click the checkbox to include the Name in the Caller ID
  • Set the Hunt Group to go the next number after a set amount of rings


6
In the Hunt Group Members Numbers section you can add, delete or change the order of the numbers in the Hunt Group:

7
Click Save: