Can't find your IP PBX on the list?


No problem! We have an open and ongoing testing and certification program. We will evaluate your equipment to determine if it is compatible. After a successful evaluation, Birch will provide configuration instructions that will allow your devices to work with TotalCloud PBX. Contact your Birch representative to begin the testing process.



Phone Sold By Birch BYOD Experience Video
Polycom VVX 101 No Yes Certified N/A
Polycom VVX 201 No Yes Certified N/A
Polycom VVX 300 Yes Yes Enhanced N/A
Polycom VVX 310 Yes Yes Enhanced N/A
Polycom VVX 400 Yes Yes Enhanced N/A
Polycom VVX 410 Yes Yes Enhanced N/A
Polycom VVX 500 Yes Yes Enhanced Yes
Polycom VVX 600 Yes Yes Enhanced Yes
Polycom SoundStation IP 5000 Yes Yes Enhanced N/A
Polycom SoundStation IP 6000 Yes Yes Enhanced N/A
Polycom SoundStation IP 7000 No Yes Certified N/A
Polycom SoundPoint IP331 No Yes Certified N/A
Polycom SoundPoint IP335 No Yes Certified N/A
Polycom SoundPoint IP450 No Yes Certified N/A
Polycom SoundPoint IP550 No Yes Certified N/A
Polycom SoundPoint IP560 No Yes Certified N/A
Polycom SoundPoint IP650 No Yes Certified N/A
Polycom SoundPoint IP670 No Yes Certified N/A
Cisco SPA 303 No Yes Certified N/A
Cisco SPA 504 No Yes Certified N/A
Cisco SPA 508 No Yes Certified N/A
Cisco SPA 509 No Yes Certified N/A
Cisco SPA 512 No Yes Certified N/A
Cisco SPA 514 No Yes Certified N/A
Cisco SPA 525 No Yes Certified N/A
Algo8180 SIP Paging Alterter No Yes Certified N/A
Panasonic TGP 600 + TPA65/TPA60 Yes Yes Enhanced N/A


Enhanced - Birch staff is able to highly customize the phone based on customer needs. This includes manipulation of programming of buttons, integrations with enhanced services like BLF and Shared Call Appearance, and many of the supported features of the phone

Certified - Birch is able to provide support for basic calling features of the phone. Extension & external dialing, making & receiving phone calls, Hold, Transfer, 3 Way Calling. Additional feature functionality is not guaranteed on these devices.