How to Mail in a Payment
You can mail your check and remittance page to the PO Box address below. Be sure to include your account number on your check for accurate posting. Bir...
Fri, Jan 25, 2019 at 11:26 AM
Sign up for My Account or eBill services
If you are interested in signing up for Birch My Account or eBill services, please click here to register.   With Birch My Account and eBill ser...
Tue, May 12, 2015 at 9:27 AM
How To Read Your Bill
Mon, Sep 26, 2016 at 9:13 AM
Payment Options
Birch accepts payments in any of the following ways: Mail Online Phone Money Transfer Automatic Payments Payments by Mail Check and money ...
Mon, Apr 8, 2019 at 10:05 AM
Early Termination Fee
An Early Termination Fee (ETF) is a charge assessed for service or services disconnected before the end of a current, active term agreement.  An ETF is a...
Tue, May 12, 2015 at 9:28 AM
Viewing Payment History
Log into BirchConnect. Then, click on "My Billing".   Click on the 'Payment History' option in the upper right hand corner of ...
Tue, May 26, 2015 at 4:33 PM
Guide to Fees, Taxes & Surcharges
Special Fees & Surcharges Access Recovery Charge (ARC): This charge offsets fees other telephone companies charge for accessing their networks ...
Fri, Sep 18, 2015 at 10:47 AM
Finance Charges for Birch Invoice
Past due amounts   A Late Payment Charge will be applied to unpaid amounts, not received by the Due Before Date on the next bill after these char...
Tue, Sep 20, 2016 at 6:00 PM